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Tuesday, January 19, 2010

"Hub Pop" Issue


For anyone that has had a ‘hub pop’ or has heard of a hub pop from Atom Wheels, please know that the Atom custom painted core ‘hub pop’ issue has been given our HIGHEST priority! At Atom Wheels, we are dedicated to bringing skaters the highest quality product on the market, which is why we are not afraid to bring this issue out into the open.

Due to the increased volume of wheels being produced, we have noticed a recent decrease in quality control from our manufacturer. Please rest assured; THIS ISSUE HAS BEEN RECTIFIED! The problem had been coming from the paint that is being applied to the cap, which was not allowing the bonding agent to adhere properly. This has been resolved by removing all paint away from the side of the cap, which the bonding agent adheres to. This will allow for superior bonding between the urethane and the cap. Effective immediately, we are revamping our tooling so that we can continue to have the highest quality product on the market. Please do not hesitate to contact us if you have any questions or concerns.

Thank you for your understanding and ongoing support,


Shortbus

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